The ‘parasites' may be interference caused as a result of various factors including weather, use of certain equipment in the area or other factors. Where we have service interruption which affects all viewers, we will inform our viewers through email or through our website. We suggest that you contact your local satellite dish provider or cable company where you are experiencing difficulties which are specific to you or your region. You can also email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it providing us details of your problem and location of your satellite dish.