Feedback and Complaints Form

Feedback Form

	Please fill the below form if you if you have any comments or complaints or want to provide us your feedback. We welcome comments from our viewers and are constantly trying to improve our channel. Please ensure you fill out all the required information so that we can assist you. No responses will be sent to comments by us other than acknowledgement of receipt.
Full Name (*)	Please type your full name.
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When do you watch FARSI1? (*)	midnight to noon noon to 6pm 6pm to 10pm 10pm to midnight Other times Invalid Input
Do you watch FARSI1 alone? (*)	Invalid Input
How is the video/audio quality of FARSI1? (*)	Excellent Good Sometimes problems with interference/parasites Often problems with interference Invalid Input
What is the nature of your comments? (*)	General CommentDubbingCensorshipNew programsRamadanAdvertisingWebsite Invalid Input
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	This form is to allow us to obtain feedback from you our viewer so we can improve our programming and our channel. Please do not send these comments by email as they may not reach the appropriate department in ouf office. Also if we suggest you visit our FAQ page and read all entries.

FARSI1 is now also available on the following satellites:

Satellite: Eutelsat W3A (7 Degrees East)‬

Frequency: 10,721 MHz
Polarity: Horizontal
Symbol Rate: 22.0 Msps
FEC: 1/2 *

* From 4 August 2010, 4.30am Tehran/Kabul time and 4am Dubai time, the FEC for W3A will change from 1/2 to 3/4

E-Vision customers should contact E-Vision on care@etisalat.ae or 101 (from within UAE).

Du customers should contact Du Customer care on customercare@du.ae or +971 4 390 5555 or +971 4 369 9955.