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You can conveniently contact us by filling out the below forms, or if your query is not covered by any of the forms below you can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it (although using the forms will result in quicker action on our part).
FARSI1 is now also available on the following satellites:
Satellite: Eutelsat W3A (7 Degrees East)
Frequency: 10,721 MHz
Polarity: Horizontal
Symbol Rate: 22.0 Msps
FEC: 1/2 *
* From 4 August 2010, 4.30am Tehran/Kabul time and 4am Dubai time, the FEC for W3A will change from 1/2 to 3/4
E-Vision customers should contact E-Vision on care@etisalat.ae or 101 (from within UAE).
Du customers should contact Du Customer care on customercare@du.ae or +971 4 390 5555 or +971 4 369 9955.
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