Lost your Password?

Lost your Username or your Password ?

Reminder needed for:

Lost Username

Lost Password

If you lost your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address.
If you lost your password but know your username, please enter your Username and your E-mail Address, press the Send Password button, and you will receive a new password shortly. Use this new password to access the site.
If you forgot both your username and your password, please recover the username first, then the password. To recover your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address. From there you can use this same form to recover your password.

Username:

E-mail Address:

FARSI1 is now also available on the following satellites:

Satellite: Eutelsat W3A (7 Degrees East)‬

Frequency: 10,721 MHz
Polarity: Horizontal
Symbol Rate: 22.0 Msps
FEC: 1/2 *

* From 4 August 2010, 4.30am Tehran/Kabul time and 4am Dubai time, the FEC for W3A will change from 1/2 to 3/4

E-Vision customers should contact E-Vision on care@etisalat.ae or 101 (from within UAE).

Du customers should contact Du Customer care on customercare@du.ae or +971 4 390 5555 or +971 4 369 9955.